Contact Security Team
Secure channels for vulnerability reports and security inquiries
Secure Communication Channels
Choose the appropriate method based on your security needs
Report a Vulnerability
For security researchers to responsibly disclose vulnerabilities
PGP Key
0xABCDEF1234567890
Secure Form
Encrypted submission
General Security Inquiries
For enterprise clients and partners with security questions
Phone
+233 123 456 789
Signal
+233 987 654 321
Security Emergency
For active security incidents requiring immediate attention
24/7 Hotline
+233 555 123 456
On-Call Engineer
Security Protocols
Our processes for handling security communications
Response Times
- Vulnerability reports: 24h initial response
- General inquiries: 48h response
- Emergencies: Immediate acknowledgement
Our Commitment
- Strict confidentiality
- Transparent remediation process
- Researcher recognition (if desired)
Expectations
- Provide detailed reproduction steps
- Avoid data destruction/exfiltration
- Allow reasonable remediation time
PGP Encryption
For highly sensitive communications, please use our PGP public key to encrypt your messages.
-----BEGIN PGP PUBLIC KEY BLOCK----- mQINBF4xBkABEADK... [Your PGP Public Key Here] -----END PGP PUBLIC KEY BLOCK-----
Security FAQ
What constitutes a security emergency?
Active exploitation of vulnerabilities, unauthorized access to voting systems, or any incident that may immediately impact election integrity.
Do you offer bug bounties?
Yes, we have a discretionary bug bounty program for qualifying vulnerabilities. Rewards range from $500 to $10,000 depending on severity.
How are vulnerability reports handled?
Reports are triaged within 24 hours, assigned a risk rating, and remediated based on severity. We maintain communication throughout the process.
Need Immediate Security Assistance?
Our security operations center is available 24/7 for critical incidents.